Go Direct Teller Script

5. If a customer or member still remains uncertain

“Here is some information (Go Direct flier) about direct deposit. Why don’t you take a look at this brochure and discuss it with someone you know who uses direct deposit?”

Remind the customer or member that they can easily sign up for direct deposit by:

  • Returning to your financial institution.
  • Calling the Go Direct helpline at (800) 333-1795 (English and Spanish).
  • Visiting www.GoDirect.org.

Customers or members can also access Go Direct Online Enrollment by visiting www.GoDirect.org to sign up themselves.

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